Need a little help?

On this page you will find answers to our most frequently asked questions, if you can’t find what you are looking for here please contact our duty customer services representative inside Second Life or open a ticket on the Help Desk

Questions: Most Popular

Can’t connect to my Icecast 2 stream using Mixxx
My audio is buffering or skipping.
My SHOUTcast stream’s status page shows ‘Server is currently down.’
Why is there a delay between my sending audio and listeners hearing it?
I have friends outside of Second Life who would like to listen to my broadcast…
I’m a DJ or Club owner, do I need a license to broadcast music?

Questions: Your Rental

I rented a stream, where are the details?
Help! I meant to renew my stream but rented a new one in error!
My stream expired whilst I was away, can I get it back?
I’d like to change my rental to more/less listeners
I’d like a custom package, can you do that?
How do I get set up to stream?
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